Where can I sign up for classes?
Browse through our list of exciting courses here.
FAQ Categories: Bookings, Refunds, & Cancellations
What are the course fees?
The fees for our courses vary due to course duration and complexity. You may find the full list of available courses and their fees here. All fees stated are nett; there are no hidden additional or administrative fees!
How do I know if my booking is confirmed?
Upon successful checkout of your desired course, you will receive an email confirmation. Should you not receive it, please email us at journey@anattaca.sg, drop us an enquiry form here, or Whatsapp us.
Do you have a waiting list for fully booked classes?
Yes! Simply click on the ‘Join Waiting List’ button and submit your email address, and we’ll notify you via email if a space frees up.
Do you send reminders for classes?
Please take note of your event date in your calendar, as we will not send any reminders prior to the event.
What if I am late to my class?
We’ll try our best to wait for everyone, but will start the class if majority of the students are present. We are unfortunately unable to provide a refund for a booked class, or conduct the class for you from the beginning, should you be unable to attend it without a prior notice of at least […]
What are your booking and cancellation policies? Can I request for a refund or transfer to another course if I cannot make it for my class? Can I cancel my booking?
We understand that some appointments can be unforeseen. Therefore, we’re happy to accommodate a one-time rescheduling with at least one (1) week notice. As we need time to prepare the ingredients for the courses, we seek your understanding that we are unable to accommodate rescheduling requests with less than one (1) week in advance. You […]
What if I am the only one who signs up? If the minimum number of participants is not met, will the class be cancelled?
If we do not have the minimum number of 4 participants for a course, the course will be cancelled or rescheduled with at least two (2) days notice to participants. Participants can choose to attend another course of similar value, or have the course price deposited into their account for later use.
Can I sign up for multiple people?
Yes, you can! Simply checkout the number of participants joining us, and remember to key in their names when carting out! This will allow us to track attendances.
What is the age requirement for your courses?
Our Adult Courses are recommended for students aged 12 and above. For our Children Courses, we can accommodate children aged from 4 years.